Best Western Plus Madison-Huntsville Hotel
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The breakfast is amazing. Real egg (not powdered), gravy and biscuits, waffles & pancakes, breads. Great food. Was hesitant at first when booking but it surprised me how nice it was. Yes, there could be some remodeling done but for the most part worth the normal price. Bed was rather comfortable too. And the pool is located in the middle of the hotel outside so that was nice to sit outside by the pool and drink coffee. Also the market had normal prices for your everyday items. Most places increase their but not here. That is also a major plus!
Amanda
Οκτώβριος 2024
What didn't I like ? The customer service was the best I ever had . The people were so Genuinely polite and helpful . When we got there , a sales assistant named Misty was working at the front desk . She was so elegant and professional that I just knew that she had been a front desk clerk for decades, but she was only filling in for a sick employee. I told her why I came , (for the hot spa ) , so she arranged my room to be close to it , and after about 4 hours there , the people next door returned and they had barking dogs . I just knew that my trip was spoiled . So I went to misty and told her about the dogs , and expected her to tell me how she would speak to the other tenants about the dogs , but to my surprise, she acted like she had done something wrong and apologized profusely. She asked me pleadingly if she could move me to another room , and it made my heart cry with happiness . She put us upstairs in a corner room and the rest of my stay was glorious ❤️. Every time she saw us , she asked how things were going . We actually booked the room for more nights
Atlanta
Φεβρουάριος 2025
The breakfast was descent and Shout out to Michele she was helpful went out of her was to make us feel welcome the first day.Also I think his name is D went above and beyond and is a generous man. The front desk was very helpful and Kudos to Christian 🙂 We find the pool nice size and spacious
Kathy
Οκτώβριος 2023
Nice size room, good shower, wonderful breakfast, ability to extend our stay 1 night
James
Δεκέμβριος 2023
Staff kind. Normally I reclean but I didn't. I was late arriving and was too tired. The room smelled a little stale. TV wasn't working, return to desk. Girl called someone. He checked it out. TV wasn't properly connected to the wall. Secondly, I couldn't brew coffee first am. After returning to the room, I tried again. Then I heard a staff member in the hall. He comes in to check. He tried and said I needed to push down on it. Hallways smelled fresh. Lobby was very inviting. I felt safe with cameras in hallways. I hope that was what they were. Anyway, I will stay again at BW. The last 5 years in other places: bugs, ruly staff, and uncleanness. Next time, I will give the white glove test😁. The surrounding shops, food were OK too.
Sats5me
Οκτώβριος 2023
We loved the hotel, the breakfast, the room, the beds were comfortable, the hotel was very clean and I love that they had van to take you out if you didn't want to drive your own car. The hotel smelled good and the hallway was vented with heat or air conditioner.
Tomekia
Δεκέμβριος 2024
The Breakfast is always awesome and filling. I always fill satisfied with the selection.
Travelingrambler
Σεπτέμβριος 2024
the room we everything we expected it to be. it looked exactly like the pictures. the staff was amazing. they were really sweet and nice. helped us with everything we needed. i would highly recommend this place.
Amanda
Απρίλιος 2024
Breakfast was delicious and bountiful, the dining area was clean and quiet.
Morton
Φεβρουάριος 2025
Very nice e. Friendly staff. I would like to mention the gentleman that worked the breakfast area and the ladies who checked us in and out. Very very professional
Yolanda
Απρίλιος 2024
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